IMPROVE CUSTOMER SATISFACTION
|Improved customer satisfaction by updating them instantly regarding the progress and also granting customers access to online portal. Also get service rating and Signature from the customer
Output: 20% - 30% increased satisfaction*
IMPROVE TEAM'S PRODUCTIVITY
|Communicate between office and field workers in real-time. Enable customers to view their information whenever, wherever, using any device. Get more done from the office and field.
Output: 25% reduction in calls*
You can Reduce;
- Miscellaneous Costs: Reduce the need for paperwork and mobile voice communications through the use of electronic forms, mobile job processing and automated alerts..
- Disputes: Reduce the number of disputes via electronic document collection, customer relationship management and photographic evidence capture.
- Travel Costs: Reduce travel times through improved stock forecasting and eliminating the need for field workers to pick up and submit paperwork. Optimize field workers routes using our mapping tool.
Improve job accountability through full time traceability and reporting. In addition, track your field workers geographical locations using GPS and collect timesheets via app or Web.