Clap for this post0 Improving Customer Engagement by Digitizing Data Capture in Last-Mile Loan Journeys Digitized Data Capture to Improve Customer Engagement in NBFC Loan Journeys In NBFC lending, the last mile is often the most critical yet challenging part of the loan journey. Field agents meet customers, collect documents, and capture data, usually... Safna Ali August 23, 2025 · 5 min read
