Clap for this post0 Eliminating Waiting Time Between Customer Visits and Backend Decisions In NBFC lending, customer visits often move faster than backend decisions. A field executive completes a visit, collects documents, clarifies intent, and captures updates accurately. Yet, after all that effort, the case waits. Files sit in queues, reviews happen later, and decisions... Safna Ali February 13, 2026 · 6 min read