Toolyt

Lending CRM

Cloud-based, mobile-first lending CRM

Run origination to disbursal and collections on one mobile platform - India Stack KYC, BRE decisioning, deviations and eNACH built in.

Origination
Sourcing to sanction on mobile
Decisioning
Bureau + BRE in the journey
Recovery
eNACH, UPI and cash receipts

1,247

New leads today

+12% vs yesterday

469

KYCs verified

India Stack + OCR

2.3 min

BRE decision time

Bureau + rules engine

3.8K

eNACH registered

Auto-debit active

1,850

Collection visits

Field route today

94%

NPA recovery rate

Target 92%

  • ISO 27001
  • SOC 2 Type II
  • Compliance with RBI
  • 2FA & access control

Loan lifecycle

One loan journey, from enquiry to EMI.

Sourcing, credit checks, documentation and recovery run on the same case record - no re-keying between systems.

  1. 01

    Sourcing

    Branch, DSA, digital and referral leads land on one queue with de-duplication.

  2. 02

    KYC & documents

    Aadhaar, PAN, OCR and OTP statement pulls verified at the customer's doorstep.

  3. 03

    Credit decision

    Bureau scores and BRE rules return an offer inside the same mobile journey.

  4. 04

    Sanction & disbursal

    Deviations, approvals, eSign and eNACH executed without a branch visit.

  5. 05

    Collections

    Daily allocations from your LMS with UPI, cash receipts and payment links.

48%
lower turnaround time
2.4x
logins per field officer
96%
first-time-right KYC
31%
better collection recovery

Inside the platform

Digitise the lending process at every step.

Sourcing, credit decisioning and recovery run on one case file - so sales, credit and collections never wait on each other.

lending crm streamlined kyc
01

Smart lead management for lenders

Generate and assign leads by branch, loan product or ticket size, with OCR-backed KYC validation and de-duplication before a file even opens.

  • Branch & product routing
  • OCR KYC validation
  • Automatic de-duplication
lending crm seamless collaboration
02

KYC, eSign and onboarding on mobile

Collect bank statements and account details over OTP, pull bureau scores and push the case to your rule engine - accuracy up, fraud down.

  • OTP bank statement pull
  • CIBIL & BRE connect
  • eSign and eNACH built in
lending crm automatic payment
03

Collections and recovery, closed loop

Daily collection lists sync from your LMS and land on the right officer's phone, with UPI eNACH, cash receipts and secure payment links.

  • Daily allocation from LMS
  • UPI & physical eNACH
  • Payment links for overdues

Before & after

From paper files to a single digital loan record.

Lenders move off WhatsApp threads, spreadsheets and branch visits. Every document, deviation and repayment sits on the loan case - visible to sales, credit, ops and audit at the same time.

lending crm after

Loan products

Toolyt streamlines every loan journey.

Risk assessment pulls data from multiple sources so approvals move faster - across secured, unsecured and group lending books.

Talk to us

Secured business loan

Real-time data from account aggregators and GST feeds, with collateral checks tracked on the case file.

Commercial vehicle loan

Auto-decisioning and risk-based pricing through your BRE for faster approvals on the road.

Housing & mortgage loan

Property evaluation, legal-technical trackers, credit checks and borrower profiling in one flow.

Personal & consumer loan

Instant eligibility, digital KYC and same-day sanction letters for high-volume unsecured books.

Gold & LAP

Valuation capture, image evidence and custody handover logged with a full audit trail.

MSME & microfinance

Group meetings, cash flow assessment and centre-wise collections handled offline-first.

Built for regulated lending, not generic sales.

Credit, ops and field teams work the same case with a full audit trail behind every action.

See our security posture

ISO 27001 & SOC 2 Type II

Independently audited controls over every borrower record.

RBI-aligned processes

Policy-linked deviations, maker-checker approvals and retention rules.

2FA & granular access

Role, branch and product-level visibility down to the field officer.

Evidence on every action

Geo-tagged, time-stamped trails for audits and regulator queries.

Parallel sales, credit and ops working eNACH, UPI and payment-link recovery

In short

What is a lending CRM?

A lending CRM manages the full loan journey - lead sourcing, KYC and document collection, credit decisioning, deviations, disbursal and collections - in one system. Toolyt runs it mobile-first with India Stack KYC, BRE and eNACH integrations so field officers close files on site instead of returning to a branch.

FAQ

Frequently asked questions

Quick answers about how Toolyt works for field sales, lending and service teams.

Talk to our team
What is Top Lending CRM?
Integrating with India Stack, our Lending CRM digitizes loan and lending processes, enhancing innovation and security.
How does Toolyt support smart Lead Management for Financial Institutions?
Easily generate and assign leads by branch, loan amount, or product type using our Lending CRM. Use KYC OCR for real-time validation and seamless form integration. Toolyt optimizes customer interactions, lead scoring, and deduplication for efficient lending operations.
How does Toolyt support streamlined KYC, eSign, and Onboarding via mobile?
Securely collect bank statements and account details through OTP verification using Lending CRM. Generate CIBIL scores and connect with BRE to reduce onboarding time, improve accuracy, and minimize fraud. Also integrated with eSign, eNACH, etc., for easy onboarding.
How does Toolyt support efficient Collaboration and Escalation?
Toolyt Lending CRM enhances efficiency with features that enable seamless collaboration, automatic deviations, and escalations for unresolved cases. Multiple teams can work simultaneously on cases, reducing dependencies by collecting documents digitally via the Document Management Module with an easy-to-use PDF creator.
How does Toolyt support streamlined Collection and Recovery?
Toolyt integrates seamlessly with your loan management system to generate daily collection details and assign tasks to the right team members. With e-NACH (both physical and UPI) integration, our Lending CRM facilitates automatic payment collection via mobile. For overdue payments, Toolyt allows for cash collection or secure payment link generation through a payment gateway.

Take action today

Start offering your field sales team a better selling experience

Sales professionals from startups to Fortune 500 companies in over 20 countries improve their productivity with Toolyt every day.