Compendium

Frontline Acceleration via Gamification

This compendium explores the innovative approach of using Toolyt to enhance sales effectiveness and productivity in frontline channels, particularly within India’s largest private banking group. It addresses the challenges faced by sales agents, such as limited system adoption, lack of coordination, and performance management issues.

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Inspiring stories from customers

Highlights the use of mobility tech, gamification, and cognitive agents to empower frontline staff, improve customer experience, and drive goal-oriented behavior.

What is it all about

For organizations seeking to transform their frontline sales operations, this compendium is an essential resource. It offers insights into cutting-edge solutions that leverage technology to solve common sales challenges, such as improving coordination and enhancing performance tracking. By downloading this document, you’ll gain access to proven strategies and tools that can boost sales productivity, drive sustainable change, and ensure a seamless customer experience, making it a valuable guide for sales leaders and managers.

What you get

The document provides an in-depth look at the design considerations and technology capabilities that can accelerate frontline sales performance. Key features include gamified learning, a sales knowledge toolkit, geo-tracking, and an AI-powered recommendation engine. It also includes a case study showcasing the successful implementation of these solutions in a major banking group, with impressive results such as a 32% increase in accepted suggestions and over 90% daily user adoption.