DSADirect Selling Agent
A DSA is an external agent or firm that sources loan applications for a bank or NBFC in exchange for a payout, without being an employee of the lender.
DSA-sourced business needs the same controls as branch business: lead ownership, duplicate checks, document quality standards and payout reconciliation tied to disbursal.
Channel visibility is the common gap - lenders often cannot see which DSA produces files that clear credit versus files that consume underwriting time.
Full guide: DSA channel management