Mahindra Manulife CMCO Appointment Signals AI-Driven CX Pivot
Mahindra Manulife Insurance appoints Ruchika Varma as CMCO to lead brand, digital, and AI enablement, highlighting a shift toward integrated customer experience in insurance.
Read articleOriental Insurance Targets FY27 Turnaround via NSE Stake Sale
Oriental Insurance plans to leverage the NSE IPO to liquidate non-core assets, shore up solvency ratios, and achieve a financial turnaround by FY27.
Read articleInsurance Gift Cards: A New Digital Acquisition Layer for Gen Z
CoverSure launches insurance gift cards (₹100–₹10,000) to lower acquisition costs and onboard first-time buyers via micro-ticket digital gifting.
Read articleBancassurance Growth Slows for Bank-Promoted Life Insurers
Growth in promoter-led bancassurance channels is decelerating, forcing Indian life insurers to pivot toward open architecture and diversified distribution strategies.
Read articlePNB MetLife Declares ₹1,210 Crore Bonus for Participating Policies
PNB MetLife announces a ₹1,210 crore annual bonus for eligible participating policyholders, signaling fund strength and providing a strategic lever for field force retention.
Read articleData-Driven Personalisation Redefines Indian Motor Insurance
Indian motor insurers are shifting toward hyper-personalised models, including mileage-linked premiums and named-driver plans, driven by granular data and telematics integration.
Read articlePublic Insurance Registry: Shifting the Data Advantage in BFSI
The Public Insurance Registry (PIR) marks a shift from proprietary data silos to interoperable infrastructure, impacting persistency management and fraud detection for Indian insurers.
Read articleAnalysing Reform Fatigue in India’s Insurance Sector
Former IRDAI Member Nilesh Sathe warns that rapid regulatory changes are straining insurer bandwidth, calling for a period of stability to manage rising compliance costs.
Read articleInsuranceDekho and RenewBuy Merger: A New Distribution Powerhouse
The merger of InsuranceDekho and RenewBuy creates a massive consolidated entity, reshaping the PoSP landscape and third-party sourcing dynamics for Indian insurers.
Read articleIRDAI Proposes Public Insurance Registry for Ecosystem Interoperability
IRDAI's proposed Public Insurance Registry aims to bridge data gaps through a unified digital infrastructure, signaling an 'India Stack' approach for the insurance sector.
Read articleLIC Rural Strategy: Panchayat Expansion and Digital Transformation
LIC is transitioning toward a hyper-local distribution model and digital-first operations to deepen rural insurance penetration and defend its market leadership.
Read articleNiva Bupa Adopts Annual 8-9% Premium Hikes to Counter Inflation
Niva Bupa shifts to a predictable 8-9% annual premium increase model to manage medical inflation and target a 98-99% combined ratio by FY29.
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