RBI Mandates Interoperability for Account Aggregators
A structural shift in India’s financial data infrastructure aims to eliminate data silos and friction in cross-platform information sharing for NBFCs and banks.

- Interoperability allows customers to share financial data across any NBFC-AA, regardless of the provider.
- Bank deposits will be integrated into Consolidated Account Statements (CAS), creating a unified view of liquid assets.
- Lenders gain frictionless access to cross-platform data, significantly reducing onboarding turnaround times.
- The move weakens the 'walled garden' advantage of large banking ecosystems by democratising data access.
Unified Data Access via Interoperability
The Reserve Bank of India (RBI) has initiated a framework to enable interoperability among Account Aggregators (NBFC-AA). This policy shift allows customers to access and share their financial information across various service providers through any registered Account Aggregator, rather than being restricted to a specific platform's ecosystem.
Simultaneously, the central bank is integrating bank deposits into the Consolidated Account Statement (CAS), which previously focused primarily on demat holdings and securities. This integration creates a comprehensive digital trail of an individual's financial health, combining savings and investment data into a single, shareable format.
The transition from siloed data to interoperable sharing marks the end of the 'walled garden' era for large financial institutions.
Toolyt Pulse analysis
Impact on Digital Onboarding and Underwriting
For Indian lenders, particularly NBFCs and HFCs, this structural change addresses a significant friction point in the credit lifecycle. Previously, the lack of seamless data flow between different aggregators meant that customers often faced hurdles when trying to provide proof of income or asset ownership from disparate sources.
With interoperability, the underwriting process becomes more robust. Lenders can now verify bank balances, fixed deposits, and demat holdings through a unified consent-based mechanism. This reduces the reliance on physical document uploads and manual verification, which are prone to errors and fraud.
- Eliminate redundant KYC steps by pulling verified data from the CAS.
- Enhance credit scoring models by incorporating real-time deposit and investment data.
- Reduce drop-off rates during the loan application journey by simplifying data consent.
Democratising the Lending Landscape
Large banking ecosystems have historically held a competitive advantage due to their vast internal data repositories. By mandating that financial information be portable across the AA network, the RBI is effectively levelling the playing field for smaller lenders and fintechs.
This transparency allows niche lenders to offer personalised products based on a borrower's total financial footprint. As bank deposits become part of the CAS, the ability to assess liquidity and repayment capacity becomes instantaneous, allowing for pre-approved offers that were previously the domain of a customer's primary bank.
Operational Efficiency for NBFCs and MFIs
The integration of bank deposits into the CAS framework is particularly relevant for Microfinance Institutions (MFIs) and gold loan providers. These entities often deal with customers who have fragmented financial records. A consolidated view allows for quicker processing of collateral-backed or cash-flow-based loans.
From a compliance perspective, the interoperable AA framework ensures that data sharing remains within the regulatory ambit. It provides a secure, encrypted channel for data transmission, which is critical for meeting the stringent data privacy standards expected in the Indian BFSI sector.
What this means for execution
Lenders must now focus on technical readiness to consume data from any NBFC-AA without integration hurdles. This requires a flexible middleware layer that can interpret the unified data formats coming from the integrated CAS and interoperable AA nodes.
Operational leaders should audit their current onboarding workflows to identify where manual document collection can be replaced by AA-led data fetches. Toolyt Pulse analysis suggests that early adopters who integrate these interoperable streams into their field force execution will see a measurable decrease in customer acquisition costs.
Training field staff to educate customers on the safety and ease of the AA consent process will be vital. As the friction of sharing data decreases, the speed of execution becomes the primary differentiator in a crowded credit market.
- Map current API integrations to ensure compatibility with the new interoperable AA standards.
- Update credit policy to include integrated CAS as a primary source for asset verification.
- Shift field force focus from document collection to consent facilitation.
Frequently asked questions
How does AA interoperability change the customer experience?
Customers no longer need to worry about which specific Account Aggregator their bank or lender supports. They can use any NBFC-AA app to provide consent and share their consolidated financial data across the entire ecosystem seamlessly.
What is the significance of adding bank deposits to the CAS?
The CAS was previously limited to securities and demat information. Including bank deposits means lenders can now see a borrower’s liquid savings and investment portfolio in one single, verified statement, simplifying the assessment of net worth and repayment capacity.
Will this impact the speed of loan disbursements?
Yes. By removing the need for manual statement downloads and uploads, and by providing a unified data stream, lenders can automate the 'data fetching' stage of underwriting, leading to near-instantaneous credit decisions.
This briefing is written by the Toolyt Pulse desk with AI assistance, based on publicly reported Indian BFSI news. Facts and figures are limited to what the cited source reports; everything else is clearly framed as analysis. We do not publish unverified numbers, forecasts presented as fact, or quotes that were not reported. Primary source: The Hindu BusinessLine Money & Banking. Spotted something inaccurate? Write to hello@toolyt.com.