AI and Ecosystems Redefine Indian Insurance Distribution Strategy
Insurers are shifting from traditional D2C models to AI-driven discovery and embedded partnerships to sustain growth in a changing digital landscape.
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artificial intelligence
Mahindra Manulife CMCO Appointment Signals AI-Driven CX Pivot
Mahindra Manulife Insurance appoints Ruchika Varma as CMCO to lead brand, digital, and AI enablement, highlighting a shift toward integrated customer experience in insurance.
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